Dear Telus:
You fucking suck. No really.
As reported on CBC and other news outlets, TELUS has been blocking its customers access to at least two websites. The company is, in effect, censoring its customers access to the Internet. Nothing in the Terms of Service agreement gives TELUS the right to censor my reading habbits.
The conflict of interest is clear. TELUS is blocking sites supporting the unionized workers in their job actions.
I spoke with a customer service agent with TELUS this morning. He claimed that the censorship was due to one of the websites posting photos of employees entering a TELUS building, and the other was displaying information regarding the companies assets. Neither of those acts is illegal. The customer service agent even said that no representative from TELUS spoke with an administrator of either site, requesting that the materials be removed.
What will happen if TELUS decides it doesn't like my website? Could TELUS block the CBC website, if the CBC posts a picture that it doesn't like? The chilling effect here is very clear: TELUS customers can only read what TELUS approves. Its disgusting. I pay for a service, not for censorship.
I've complained to the CRTC. I hope every TELUS customer does as well.
Comments (2)
This is a scary, scary, outrage.
I've always been pissed at Telus for their poor customer service, and poor service in general, but this smacks of the illegal.
Posted by Joy | July 25, 2005 4:56 PM
Posted on July 25, 2005 16:56
I complained. I fucking HATE TELUS. Absolute SHITE-HEAD WANKERS.
Posted by m | July 25, 2005 6:16 PM
Posted on July 25, 2005 18:16